I called their 800 number to ask about canceling my domains. I got a guy in the Philippines who didn't know how to help me. He told me I needed to follow all the instructions in the email. Unfortunately, there were no instructions in the email. He told me if I was frustrated with the cancellation process I should send an email to them requesting a feature upgrade.
I'm going to sign all 50 forms and hope for the best.
Thursday, March 1, 2007
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